All items are priced in Canadian Dollars (CAD)
All orders are shipped via Canada Post within 5 business days of when the order was placed
Orders placed within Canada usually arrive within 2 to 10 business days (depending on time period)
Orders placed within USA usually arrive within 5 to 15 business days (depending on time period)
Shipping for overseas orders can take upwards of 4 weeks. International orders may have customs or import duties applied - we are not responsible for these extra costs.
To request tracking at an additional cost, please email email@example.com.
Unless you request tracking, there is no way to locate your order once it is sent. We are unfortunately unable to send replacement items if you do not pay for tracking and the package never arrives.
RETURNS AND EXCHANGES
Please contact us at firstname.lastname@example.org if there is a problem within 10 days of receiving your order.
We are happy to do an exchange or return, however you are responsible for return shipping.
Returned items must be in the same condition as when you received them in order to receive a full refund.